LEGAL
Privacy Policy
Last updated: June 2026
Governed by: Information Technology Act 2000 (India) + GDPR (for EU/UK visitors)
1. Introduction
TechDr ("we", "us", "our") is a healthcare digital marketing agency registered in Hyderabad, Telangana, India. This policy explains how we collect, use, and protect your personal information.
2. Information we collect
Contact form submissions (name, email, phone, clinic)
WhatsApp conversations initiated by you
Website usage data via Google Analytics 4
Cookies and browser data (see Cookie Policy)
Payment information via Razorpay (we do not store card data — Razorpay is PCI-DSS compliant)
3. How we use your information
To respond to enquiries and provide our services
To send marketing communications (with consent)
To improve our website and service quality
To comply with legal obligations
We never sell your data to third parties.
We never share client data with other clients.
4. Data storage and security
Data stored on servers in India and EU (Vercel)
SSL encryption on all data transmission
Access restricted to authorised team members
Data retained for 3 years after last interaction
5. Your rights (GDPR for EU/UK users)
Right to access · Right to correction · Right to deletion · Right to portability · Right to object to processing. Contact: privacy@techdr.in
6. WhatsApp data
When you contact us via WhatsApp, conversations are stored by Meta under their privacy policy. We use Wati/Interakt for business messaging, governed by their respective privacy policies.
7. Google Analytics
We use GA4 with IP anonymisation enabled. Data is processed by Google under their Data Processing Agreement with TechDr.
9. Children's privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from children.
10. Changes to this policy
We will notify registered users of material changes via email. Continued use of our website constitutes acceptance.
11. Contact us
TechDr · Hyderabad, Telangana, India · Email: privacy@techdr.in · Phone: +91 95422 18454