LEGAL
Refund Policy
Last updated: June 2026
1. Monthly retainer fees
Monthly retainer fees are non-refundable once the service month has commenced. If you cancel before the month starts, a full refund is issued.
2. Onboarding fees
One-time onboarding fees are non-refundable after onboarding work has commenced (typically within 48 hours of payment).
3. Ad spend
Google and Meta ad spend is managed on your behalf and billed as actuals. Unused ad budget is returned in the following month's billing or refunded within 14 business days of request.
4. Website development
Website projects follow milestone-based billing. Completed milestone payments are non-refundable. Payments for incomplete milestones are refunded within 14 business days.
5. Dispute process
Raise refund requests at billing@techdr.in within 7 days of the disputed charge. We aim to resolve all disputes within 10 business days.